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  2. Automatise and scale Processes
  3. Use Roles - involve other actors in the Process

How to assign a user to a Role?

You can assign a user to a Role in two ways: when creating or editing a Role and when starting or modifying an ongoing Process.

Creating or editing Role in Application Settings


When creating or editing a Role, you can designate employees to perform the Role in Processes. The function is optional and, depending on the settings, will affect the running Processes. There are three possible settings.

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❌ No designated persons

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Such a setting will cause the Application to ask the Administrator in the Admin Panel or the manager in the User Portal to assign any employee who has an account in the Application to a specific Role after starting the Process in which the Role appears.

Lack of activity on this topic (failure to designate an employee) will result in the Actions assigned to a Role in the Process not being executed and the Process may be incomplete because of this. In such a situation, when the Process is started, the Application will remind you to designate an employee to a Role (click 👉🏻 here to learn more).

👤 1 designated employee

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Such a setting will make the Application automatically assign the designated employee to the Process when it starts the Process in which the Role appears. This means that the Administrator and manager will not have to perform any additional action, whether in the Administrator Panel or in the Employee Portal.

👥 Many designated employees

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Such a setting will make the whole thing behave in a similar way as in the case of no designated persons, except that the Application will appoint recommended persons (designated during Role configuration) to perform this function.

In this way, the Administrator or manager will be able to  assign an employee to a specific Role in a Process more quickly and pleasantly.

In the next article (click 👉🏻 here) you will learn how to assign employees to specific roles in running Processes.

Starting or modifying an ongoing Process

When running a Process using Workflow that involves other Roles, it will be necessary to assign specific people to each Role.

Notification in Admin panel

If there are any roles in the Process that have not yet been filled, a notification will appear in the Admin Panel. An "orange triangle with an exclamation point" icon will be visible next to the name of the employee for whom the Process was started.

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To assign an employee to a Role in a Process, click on the desired Process and select a specific employee from the list next to the Role, then confirm your selection by clicking on "Confirm."

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From then on, all Actions assigned to the selected Role in the Process will be automatically made available and attached to the selected employee. This selection can be changed by editing the assigned Role.

Notification in User portal

In the Employee Portal, information about the need to assign an employee to a Role appears in the list of tasks (at the very top) to be performed on the part of the manager assigned to the Process.

To assign an employee to a Role in a Process, click on an Action in the list (e.g., "Assign role Buddy"), select the employee....

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... and then click on the "Confirm" button.

Once the task is completed, it will disappear from the manager's list, and all Actions assigned to that Role in the Process will be automatically assigned to the selected employee.

Roles can be assigned by both the Administrator (in the Dashboard) and the manager (in the Employee Portal).

 

Activity is interdependent. What does that mean?

  • If an Administrator assigns an employee to a Process in the Dashboard, the task will no longer appear in the Manager Portal's to-do list (or in the case of another Role that also has the authority to assign people to that Role).
  • Similarly, if a Manager assigns an employee to a Role, the message about the need to assign the employee to the Role will disappear from the Admin Panel.
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