--- title: How to manage Processes involving people from different countries? description: The Gamfi application provides support for time zones and foreign telephone numbers. Thanks to this, all Actions scheduled in Workflow are released according to the time of day in the respective User's country and SMS messages can also be sent abroad --- [Skip to content](https://gamfi.support/help/how-to-manage-processes-involving-people-from-different-countries#main-content) - [English](https://gamfi.support/help/how-to-manage-processes-involving-people-from-different-countries) - [Polski](https://gamfi.support/pl/help/jak-zarządzać-procesami-w-których-uczestniczą-osoby-z-różnych-krajów) English Show submenu for translations [Customer portal](https://gamfi.support/tickets?hsLang=en) ![Logo-gamfi\_orange.png\]](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange.png?height=40&name=Logo-gamfi_orange.png) - [Knowledge base](https://gamfi.support/help) Open main navigation Close main navigation - [Knowledge base](https://gamfi.support/help) - - [English](https://gamfi.support/help/how-to-manage-processes-involving-people-from-different-countries) - [Polski](https://gamfi.support/pl/help/jak-zarządzać-procesami-w-których-uczestniczą-osoby-z-różnych-krajów) English Show submenu for translations - [Customer portal](https://gamfi.support/tickets) - [Go to gamfi.com](https://gamfi.com/) [Go to gamfi.com](https://gamfi.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://gamfi.support/help?hsLang=en) 2. [Automatise and scale Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en) 3. [Manage Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#manage-processes) # How to manage Processes involving people from different countries? ## The Gamfi People Platform provides support for time zones and foreign telephone numbers. Thanks to this, all Actions scheduled in Workflow are released according to the time of day in the respective User's country and SMS messages can also be sent abroad In this article you will learn: - how the Gamfi handles time zones - how the Gamfi handles foreign phone numbers. ### **Time zone support** Time zone support is provided both at the level of the entire platform, Workflow and the User account itself. This means that we are able to execute Processes worldwide while maintaining the User's time zone. 💡 Example: There are 2 Actions set up in Workflow, released on the same day at 9:00 (one for the employee, the other for the manager). The employee is Polish, while the manager is from the US. When the Process is triggered, the employee from Poland will receive the Action at 9:00 of his time, while the manager will receive the Action.... also at 9:00 a.m., but at his own time (i.e. at 3:00 p.m. Polish time). The time zone can be set at the level of the entire platform in the settings in the panel. ![Zrzut ekranu 2026-04-22 o 13.07.54](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202026-04-22%20o%2013.07.54.png?width=670&height=423&name=Zrzut%20ekranu%202026-04-22%20o%2013.07.54.png) ![Zrzut ekranu 2026-04-22 o 13.09.29](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202026-04-22%20o%2013.09.29.png?width=670&height=430&name=Zrzut%20ekranu%202026-04-22%20o%2013.09.29.png) This value is ‘inherited’ on the Workflow (when it is created/edited), but can of course be modified separately in each Workflow. On the other hand, the value from Workflow is inherited by user accounts that do not have the value assigned in their profile.  ![Zrzut ekranu 2026-04-22 o 13.10.13](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202026-04-22%20o%2013.10.13.png?width=670&height=430&name=Zrzut%20ekranu%202026-04-22%20o%2013.10.13.png) 💡 Example: If a Workflow has the time zone Europe/Warsaw, all Users who do not have a zone assigned will have the Process automatically run based on this time zone.  The time zone can also be modified when starting the Process. In addition, when adding a User in the Employees tab, you can also assign a specific time zone to that User, just like in the API. ![Zrzut ekranu 2026-04-22 o 13.11.14](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202026-04-22%20o%2013.11.14.png?width=670&height=430&name=Zrzut%20ekranu%202026-04-22%20o%2013.11.14.png) ### **Support for foreign telephone numbers in the Gamfi People Platform** SMS actions can be sent to most countries in the world (full list here: http://smsapi.pl/api/next/supported-networks). The telephone number entered in the user account must be preceded by the relevant area code. ✅ Please note: The Gamfi Platform not only allows you to send SMS abroad, but also verifies that the phone number entered is correct!   - [Getting started](https://gamfi.support/help/getting-started?hsLang=en#main-content) - [Get to know the Gamfi app](https://gamfi.support/help/getting-started?hsLang=en#get-to-know-the-gamfi-app) - [User portal](https://gamfi.support/help/getting-started?hsLang=en#user-portal) - [Admin panel](https://gamfi.support/help/getting-started?hsLang=en#admin-panel) - [Basic technical requirements](https://gamfi.support/help/getting-started?hsLang=en#basic-technical-requirements) - [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#main-content) - [Workflow - Process template](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#workflow-process-template) - [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) - [Locations and Categories - match Workflow to employee type](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#locations-and-categories-match-workflow-to-employee-type) - [Knowledge base - create a document database](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#knowledge-base-create-a-document-database) - [User segment](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#user-segment) - [Automatise and scale Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#main-content) - [Run the Process - release the Actions scheduled in Workflow](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#run-the-process-release-the-actions-scheduled-in-workflow) - [Manage Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#manage-processes) - [Use Roles - involve other actors in the Process](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#use-roles-involve-other-actors-in-the-process) - [Education, Engagement and Communication](https://gamfi.support/help/education-engagement-and-communication?hsLang=en) - [Reports](https://gamfi.support/help/reports?hsLang=en#main-content) - [Reports in Admin Panel](https://gamfi.support/help/reports?hsLang=en#reports-in-admin-panel) - [Reports in User Portal](https://gamfi.support/help/reports?hsLang=en#reports-in-user-portal) - [Gamfi API Docs](https://gamfi.support/help/gamfi-api-docs?hsLang=en#main-content) - [People management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#people-management) - [Process and workflow management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#process-and-workflow-management) - [Downloading reports](https://gamfi.support/help/gamfi-api-docs?hsLang=en#downloading-reports) - [Knowledge base](https://gamfi.support/help) [![Chill listening crop-3](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange-1.png?width=82&height=24&name=Logo-gamfi_orange-1.png "Chill listening crop-3")](http://gamfi.com) Copyright © 2025, Gamfi