--- title: How to remind users of an overdue task? description: Use Alerts - remind your employees of awaiting tasks. --- [Skip to content](https://gamfi.support/help/how-to-remind-users-of-an-overdue-task#main-content) - [English](https://gamfi.support/help/how-to-remind-users-of-an-overdue-task) - [Polski](https://gamfi.support/pl/help/jak-przypomnieć-użytkownikom-o-zaległym-zadaniu) English Show submenu for translations [Customer portal](https://gamfi.support/tickets?hsLang=en) ![Logo-gamfi\_orange.png\]](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange.png?height=40&name=Logo-gamfi_orange.png) - [Knowledge base](https://gamfi.support/help) Open main navigation Close main navigation - [Knowledge base](https://gamfi.support/help) - - [English](https://gamfi.support/help/how-to-remind-users-of-an-overdue-task) - [Polski](https://gamfi.support/pl/help/jak-przypomnieć-użytkownikom-o-zaległym-zadaniu) English Show submenu for translations - [Customer portal](https://gamfi.support/tickets) - [Go to gamfi.com](https://gamfi.com/) [Go to gamfi.com](https://gamfi.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://gamfi.support/help?hsLang=en) 2. [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en) 3. [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) # How to remind users of an overdue task? ## Use Alerts - remind your employees of awaiting tasks. Alerts are a function closely related to setting a deadline for completing a task, which you can read about here. If you set a deadline, you can additionally set an Alert that will automatically notify relevant users when the deadline is exceeded. You can configure each Alert in cascade by adding more steps. ![Zrzut ekranu 2024-02-1 o 09.45.33](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202024-02-1%20o%2009.45.33.png?width=450&height=568&name=Zrzut%20ekranu%202024-02-1%20o%2009.45.33.png) In each step you separately select the recipient of the Alert, the communication channel and the time of sending it (calculated from the time the Action is overdue). The notifications have a predetermined content: - **Alert to an employee if he or she has not completed one task** Hi {name}, the time to complete the task has expired: {task name}. Enter the application: {url} - **Alert to the employee if he or she has not completed two or more tasks** Hi {name}, the time for completing tasks has expired. Go to the application: {url} - **Alert to the Role if the User has not completed one task** Hi {role name}, {employee name} did not complete the task: {task name}. Recall application: {url} - **Alert to Role if the User has failed to complete two or more tasks** Hi {role name}, {employee name} did not complete the tasks. Reminder of the application: {url} 💡 Note: if different tasks are overdue at a given time (e.g., for many Employees whose Processes involve a Role - the recipient of the Alert), the Application will not send multiple notifications - only one, collective notification. This way you can be sure that you will not overwhelm a given User with dozens of email or text message Alerts. - [Getting started](https://gamfi.support/help/getting-started?hsLang=en#main-content) - [Get to know the Gamfi app](https://gamfi.support/help/getting-started?hsLang=en#get-to-know-the-gamfi-app) - [User portal](https://gamfi.support/help/getting-started?hsLang=en#user-portal) - [Admin panel](https://gamfi.support/help/getting-started?hsLang=en#admin-panel) - [Basic technical requirements](https://gamfi.support/help/getting-started?hsLang=en#basic-technical-requirements) - [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#main-content) - [Workflow - Process template](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#workflow-process-template) - [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) - [Locations and Categories - match Workflow to employee type](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#locations-and-categories-match-workflow-to-employee-type) - [Knowledge base - create a document database](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#knowledge-base-create-a-document-database) - [User segment](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#user-segment) - [Automatise and scale Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#main-content) - [Run the Process - release the Actions scheduled in Workflow](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#run-the-process-release-the-actions-scheduled-in-workflow) - [Manage Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#manage-processes) - [Use Roles - involve other actors in the Process](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#use-roles-involve-other-actors-in-the-process) - [Education, Engagement and Communication](https://gamfi.support/help/education-engagement-and-communication?hsLang=en) - [Reports](https://gamfi.support/help/reports?hsLang=en#main-content) - [Reports in Admin Panel](https://gamfi.support/help/reports?hsLang=en#reports-in-admin-panel) - [Reports in User Portal](https://gamfi.support/help/reports?hsLang=en#reports-in-user-portal) - [Gamfi API Docs](https://gamfi.support/help/gamfi-api-docs?hsLang=en#main-content) - [People management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#people-management) - [Process and workflow management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#process-and-workflow-management) - [Downloading reports](https://gamfi.support/help/gamfi-api-docs?hsLang=en#downloading-reports) - [Knowledge base](https://gamfi.support/help) [![Chill listening crop-3](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange-1.png?width=82&height=24&name=Logo-gamfi_orange-1.png "Chill listening crop-3")](http://gamfi.com) Copyright © 2025, Gamfi