--- title: How to activate an account in User portal? description: Only persons for whom accounts have been created have access to the User Portal. --- [Skip to content](https://gamfi.support/help/how-to-activate-an-account-in-user-portal#main-content) - [English](https://gamfi.support/help/how-to-activate-an-account-in-user-portal) - [Polski](https://gamfi.support/pl/help/jak-aktywować-konto-w-portalu-użytkownika) English Show submenu for translations [Customer portal](https://gamfi.support/tickets?hsLang=en) ![Logo-gamfi\_orange.png\]](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange.png?height=40&name=Logo-gamfi_orange.png) - [Knowledge base](https://gamfi.support/help) Open main navigation Close main navigation - [Knowledge base](https://gamfi.support/help) - - [English](https://gamfi.support/help/how-to-activate-an-account-in-user-portal) - [Polski](https://gamfi.support/pl/help/jak-aktywować-konto-w-portalu-użytkownika) English Show submenu for translations - [Customer portal](https://gamfi.support/tickets) - [Go to gamfi.com](https://gamfi.com/) [Go to gamfi.com](https://gamfi.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://gamfi.support/help?hsLang=en) 2. [Getting started](https://gamfi.support/help/getting-started?hsLang=en) 3. [User portal](https://gamfi.support/help/getting-started?hsLang=en#user-portal) # How to activate an account in User portal? ## Only persons for whom accounts have been created have access to the User Portal. With the launch of the Process, Users (if scheduled in Workflow) receive email and/or SMS notifications informing them of the granted access to the Gamfi People Platform and the address where it is located. ![Jak aktywować konto w Portalu użytkownika\_1](https://gamfi.support/hs-fs/hubfs/Jak%20aktywowa%C4%87%20konto%20w%20Portalu%20u%C5%BCytkownika_1.webp?width=670&height=428&name=Jak%20aktywowa%C4%87%20konto%20w%20Portalu%20u%C5%BCytkownika_1.webp) Once they have accessed the link, they must click "Log in" and enter the email address for which the account was created (in the case of an Employee Preboarding, this may be the private email address used in the Recruitment Process, and in the case of a Manager, usually their business email). You can inform the User about the address for which the account was created in the message sent to him/her (read more about 👉🏻 [**Snippets**](https://gamfi.support/help/how-to-personalise-communication-with-users?hsLang=en)). ![Jak aktywować konto w Portalu użytkownika\_2](https://gamfi.support/hs-fs/hubfs/Jak%20aktywowa%C4%87%20konto%20w%20Portalu%20u%C5%BCytkownika_2.webp?width=670&height=428&name=Jak%20aktywowa%C4%87%20konto%20w%20Portalu%20u%C5%BCytkownika_2.webp) After providing an email address, the user will receive an email with an activation link - after clicking on it, he will be redirected to a page where he/she will set a password for his/her profile. For security reasons, the link is active for only 60 minutes. The User's password should consist of a minimum of 12 characters, 1 capital letter, 1 special character, 1 digit. ![Zrzut ekranu 2024-01-31 o 09.51.07](https://gamfi.support/hs-fs/hubfs/Zrzut%20ekranu%202024-01-31%20o%2009.51.07.png?width=670&height=763&name=Zrzut%20ekranu%202024-01-31%20o%2009.51.07.png) After setting the password, the user will be automatically redirected to the User Portal. The entire Platform is managed through the Admin Panel. Check out 👉🏻 [**how to access the Admin Panel**](https://gamfi.support/help/how-to-add-new-administrator?hsLang=en). - [Getting started](https://gamfi.support/help/getting-started?hsLang=en#main-content) - [Get to know the Gamfi app](https://gamfi.support/help/getting-started?hsLang=en#get-to-know-the-gamfi-app) - [User portal](https://gamfi.support/help/getting-started?hsLang=en#user-portal) - [Admin panel](https://gamfi.support/help/getting-started?hsLang=en#admin-panel) - [Basic technical requirements](https://gamfi.support/help/getting-started?hsLang=en#basic-technical-requirements) - [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#main-content) - [Workflow - Process template](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#workflow-process-template) - [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) - [Locations and Categories - match Workflow to employee type](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#locations-and-categories-match-workflow-to-employee-type) - [Knowledge base - create a document database](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#knowledge-base-create-a-document-database) - [User segment](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#user-segment) - [Automatise and scale Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#main-content) - [Run the Process - release the Actions scheduled in Workflow](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#run-the-process-release-the-actions-scheduled-in-workflow) - [Manage Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#manage-processes) - [Use Roles - involve other actors in the Process](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#use-roles-involve-other-actors-in-the-process) - [Education, Engagement and Communication](https://gamfi.support/help/education-engagement-and-communication?hsLang=en) - [Reports](https://gamfi.support/help/reports?hsLang=en#main-content) - [Reports in Admin Panel](https://gamfi.support/help/reports?hsLang=en#reports-in-admin-panel) - [Reports in User Portal](https://gamfi.support/help/reports?hsLang=en#reports-in-user-portal) - [Gamfi API Docs](https://gamfi.support/help/gamfi-api-docs?hsLang=en#main-content) - [People management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#people-management) - [Process and workflow management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#process-and-workflow-management) - [Downloading reports](https://gamfi.support/help/gamfi-api-docs?hsLang=en#downloading-reports) - [Knowledge base](https://gamfi.support/help) [![Chill listening crop-3](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange-1.png?width=82&height=24&name=Logo-gamfi_orange-1.png "Chill listening crop-3")](http://gamfi.com) Copyright © 2025, Gamfi