--- title: What is an Action? description: This is a single activity in the workflow that is assigned to a specific recipient, such as an Employee, Manager, or Buddy. Action types can vary, but each action has content, an assigned recipient, and is time-based. --- [Skip to content](https://gamfi.support/help/what-is-action#main-content) - [English](https://gamfi.support/help/what-is-action) - [Polski](https://gamfi.support/pl/help/czym-jest-akcja) English Show submenu for translations [Customer portal](https://gamfi.support/tickets?hsLang=en) ![Logo-gamfi\_orange.png\]](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange.png?height=40&name=Logo-gamfi_orange.png) - [Knowledge base](https://gamfi.support/help) Open main navigation Close main navigation - [Knowledge base](https://gamfi.support/help) - - [English](https://gamfi.support/help/what-is-action) - [Polski](https://gamfi.support/pl/help/czym-jest-akcja) English Show submenu for translations - [Customer portal](https://gamfi.support/tickets) - [Go to gamfi.com](https://gamfi.com/) [Go to gamfi.com](https://gamfi.com/) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Knowledge base](https://gamfi.support/help?hsLang=en) 2. [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en) 3. [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) # What is an Action? ## This is a single activity in the workflow that is assigned to a specific recipient, such as an Employee, Manager, or Buddy. Action types can vary, but each action has content, an assigned recipient, and is time-based. #### ![Co to jest Akcja\_1](https://gamfi.support/hs-fs/hubfs/Co%20to%20jest%20Akcja_1.webp?width=688&height=439&name=Co%20to%20jest%20Akcja_1.webp) #### Example of Action: - A text message inviting the employee to Gamfi, sent 30 days before their hire. - An email to HR informing them of the commencement of the employee's offboarding process. - A task for the Manager: "Complete the equipment application" scheduled 30 days before the new employee's hire. - Employee health and safety training provided 7 days before their hire. Actions scheduled at a specific date and assigned to a specific Role create a Process template, or Workflow. Launching a Process based on a defined Workflow causes all Actions to be automatically triggered on a key date, according to the time settings. This way, you can automate repetitive tasks, such as sending welcome emails or delivering HR documents to the candidate. 💡Example: - you hire an employee on September 1 - In Workflow you have scheduled Actions for 10 days before the first day, the first day and 10 days after the first day The employee will receive these Actions respectively: August 22, September 1 and September 11.   ### By scheduling appropriate Actions in your Workflow, you can: - automatically send email or text message notifications, - transfer information and knowledge in the form of tasks or training (sharing relevant content, presentations, documents, videos, etc.), - verify User knowledge using quizzes, - collect essential information from Users, for example, to prepare a contract, issue equipment, or send a welcome pack, - receive feedback, including evaluations of the Process, training, well-being before starting work, etc. Each Workflow can have an unlimited number of configured Actions. **Remember**: Actions will only be released to users when the Process is launched. Read more 👉🏻 [**here**](https://gamfi.support/help/how-to-run-a-process?hsLang=en).   - [Getting started](https://gamfi.support/help/getting-started?hsLang=en#main-content) - [Get to know the Gamfi app](https://gamfi.support/help/getting-started?hsLang=en#get-to-know-the-gamfi-app) - [User portal](https://gamfi.support/help/getting-started?hsLang=en#user-portal) - [Admin panel](https://gamfi.support/help/getting-started?hsLang=en#admin-panel) - [Basic technical requirements](https://gamfi.support/help/getting-started?hsLang=en#basic-technical-requirements) - [Set a standard - create a Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#main-content) - [Workflow - Process template](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#workflow-process-template) - [Actions - the "puzzles" that make up the Workflow](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#actions-the-puzzles-that-make-up-the-workflow) - [Locations and Categories - match Workflow to employee type](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#locations-and-categories-match-workflow-to-employee-type) - [Knowledge base - create a document database](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#knowledge-base-create-a-document-database) - [User segment](https://gamfi.support/help/set-a-standard-create-a-workflow?hsLang=en#user-segment) - [Automatise and scale Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#main-content) - [Run the Process - release the Actions scheduled in Workflow](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#run-the-process-release-the-actions-scheduled-in-workflow) - [Manage Processes](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#manage-processes) - [Use Roles - involve other actors in the Process](https://gamfi.support/help/automatise-and-scale-processes?hsLang=en#use-roles-involve-other-actors-in-the-process) - [Education, Engagement and Communication](https://gamfi.support/help/education-engagement-and-communication?hsLang=en) - [Reports](https://gamfi.support/help/reports?hsLang=en#main-content) - [Reports in Admin Panel](https://gamfi.support/help/reports?hsLang=en#reports-in-admin-panel) - [Reports in User Portal](https://gamfi.support/help/reports?hsLang=en#reports-in-user-portal) - [Gamfi API Docs](https://gamfi.support/help/gamfi-api-docs?hsLang=en#main-content) - [People management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#people-management) - [Process and workflow management](https://gamfi.support/help/gamfi-api-docs?hsLang=en#process-and-workflow-management) - [Downloading reports](https://gamfi.support/help/gamfi-api-docs?hsLang=en#downloading-reports) - [Knowledge base](https://gamfi.support/help) [![Chill listening crop-3](https://gamfi.support/hs-fs/hubfs/Logo-gamfi_orange-1.png?width=82&height=24&name=Logo-gamfi_orange-1.png "Chill listening crop-3")](http://gamfi.com) Copyright © 2025, Gamfi